Ordering Double Glazing

It goes without saying that ordering double glazing is not like ordering pizza. It’s a substantial financial outlay and as such requires a lot of thought and consideration. Always remember that double glazing in the UK is a highly competitive market.

Don’t let the thought of pushy commission driven salesmen put you off; as the consumer you hold all the cards and it’s up to you to make the competitive nature of the industry work in your favour.

In fact usually the reverse is true.

There are a lot of very reputable double glazing firms operating in the UK so it’s never a good idea to order double glazing from firms canvassing door to door or cold calling.

Never accept the first price you are given, always be sure to get quotes from at least two to three companies and compare them like for like. This is your right as a consumer, in your best interests and after all, it’s your home, your money and your decision. Any company looking for your custom will just have to wait until you are in a position to make an informed decision.

Do your homework before signing up to anything; see Tips For Buying Double Glazing for more advice on this.

Pitfalls to look out for when speaking with salespeople include, slating competitors, inflated deposits (10% is standard), false discounts such as reductions for being located near a school, main road or bus stop, offers for being a show home or putting a site board outside. Even calling their manager to arrange a special discount just for you is a common trick.

Far better indicators of a reputable company are a comprehensive guarantee, length of time in business and registration with an official self-assessment body such as FENSA or CERTASS.

Finally remember that the cheapest may not necessarily be the best. Find out more information at any of the following pages: